Billetdoux FAQs

 

How do I properly care for my garment?

In regards to our hand dyed items, we recommend washing… We are not responsible for damaged garments due to lack of care or normal wear and tear from use. Loved clothes last longer. <3

Can I request a refund?

ALL SALES ARE FINAL. Please read descriptions and ask questions before purchasing! We are a largely one human operation, so at this time, we are unable to accept returns or exchanges!

How Does Shipping Work?

Right now, we offer domestic shipping only. You can expect all items to be shipped within three days of purchase. A tracking number will be provided to you once your item(s) has been shipped.